Shipping Policy

Thank you for choosing Soltek Inc.. We are committed to delivering your order safely and on time, anywhere in India.

ORDER PROCESSING

Orders are typically processed within 24 hours of placement, excluding weekends and public holidays.
You will receive an order confirmation email once your order is placed. Please review it carefully and notify us immediately if there are any errors.

SHIPPING PARTNERS

We ship across India through our network of trusted courier partners to ensure safe and timely delivery.

SHIPPING RATES

Orders above ₹500 — Free Shipping
Orders between ₹250 and ₹500 — ₹50 Shipping Charge
Orders below ₹250 — ₹99 Shipping Charge
Cash on Delivery (COD) — ₹55 additional charge

ESTIMATED DELIVERY TIMES

Standard Shipping: 2–7 business days
Expedited Shipping: 1–2 business days (availability may vary by location)

Delivery timelines may be affected by unforeseen circumstances such as weather conditions, carrier delays, or public holidays. We appreciate your patience in such situations.

ORDER TRACKING

Once your order is shipped, you will receive a shipping confirmation email with your tracking details.
You can also track your order by logging into your account on www.soltekinc.in under the 'Track My Order' section.

DAMAGED OR LOST PACKAGES

In the rare event that your order arrives damaged or is lost in transit, please contact us at operations@soltekinc.in within 2 days of receiving your shipping confirmation. We will evaluate the issue and work to resolve it promptly.

INCORRECT SHIPPING ADDRESS

It is the customer's responsibility to provide an accurate shipping address at checkout. If you notice an error after placing your order, contact us immediately. We cannot guarantee address changes once the order has been dispatched.

CONTACT US

For any Shipping related concerns or requests:

Email: operations@soltekinc.in

Website: www.soltekinc.in

Address: Soltek Inc, 118/2 Vathiyar Thottam, Uthukuli Road, Karumarampalayam

Tirupur- 641607, Tamil Nadu, India