PRIVACY POLICY

Soltek Inc. is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website at www.soltekinc.in and related platforms.

By using our website, you consent to the terms of this Privacy Policy.

INFORMATION WE COLLECT

We collect personal information only when you voluntarily provide it. This may include:

Name, email address, phone number, and shipping address when placing an order.
Payment information (processed securely through our payment gateway — not stored by us).
Feedback, enquiries, or messages submitted through our contact forms.
Account information if you create an account on our website.

NON-PERSONAL INFORMATION

When you visit our website, certain information may be automatically collected by your browser, including:

IP address and device type
Browser type and version
Pages visited and time spent on the website
Referring website or source

This information is used solely to improve website performance and user experience.

HOW WE USE YOUR INFORMATION

We use the information collected to:

Process and fulfil your orders and deliver products to you.
Send order confirmations, shipping updates, and customer support responses.
Improve our website, products, and services.
Send marketing communications — only if you have opted in.
Comply with applicable legal obligations.

Our website uses cookies to improve your browsing experience. You may choose to disable cookies through your browser settings. Disabling cookies may limit certain features or functionality on the website.

DATA SECURITY

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, misuse, or disclosure. While we take all reasonable precautions, no data transmission over the internet can be guaranteed to be 100% secure.

SHARING OF INFORMATION

Soltek Inc. does not sell, rent, or trade your personal information to third parties. We may share your data with trusted service providers (such as courier and payment partners) solely for the purpose of fulfilling your order, under strict confidentiality obligations.

THIRD-PARTY LINKS

Our website may contain links to third-party sites. Soltek Inc. is not responsible for the privacy practices of any external website. We encourage you to review their privacy policies before providing any personal information.

YOUR RIGHTS

You have the right to:

Access the personal information we hold about you.
Request correction of inaccurate data.
Request deletion of your personal data, subject to legal obligations.
Withdraw consent for marketing communications at any time.

To exercise any of these rights, contact us at operations@soltekinc.in

CHANGES TO THIS POLICY

Soltek Inc. may update this Privacy Policy periodically. Any changes will be published on this page with an updated date. Continued use of the website after updates constitutes your acceptance of the revised policy.

For any privacy-related concerns or requests:

Email: operations@soltekinc.in

Website: www.soltekinc.in

Address: Soltek Inc, 118/2 Vathiyar Thottam, Uthukuli Road, Karumarampalayam

Tirupur- 641607, Tamil Nadu, India